Our policy was last updated in May 2018.
How we process your personal data
Personal data about you will only be collected when you contact us via our email addresses and/or www.somevoices.co.uk regarding event bookings, joining one of our choirs or enquiring about our live productions. We will most likely request your name, email address and telephone number so that we can respond to your request. We will never ask you for your card details and won’t ever collect additional information about you from other sources, such as public records or bodies, or private organisations.
The personal information you supply when joining one of our email lists will be used by us to keep you up-to-date with Some Voices events and activities. If agreed, this personal information will be held on our secure system and used for operational purposes only and at no point be passed or transferred onto a third-party.
We may use your personal data to communicate with you, provide information to you and provide contact details of third-party providers at your request, such as ticket purchasing websites for our live productions but contact with third-party providers will be at your own discretion. We will only send you emails or other marketing information if you have expressed a wish for us to do so, or it is relevant to your membership.
We may also use your telephone number and/or email address to follow up your requests and from time to time, and for market research or survey purposes. We will always give you the opportunity to opt-out of this activity.
Please be aware that on occasion we may use a marketing platform to send out communications via email. Some partners currently store email addresses from our database and may transfer data outside of EEA but we ensure that we only use third-party partners who safeguard your personal information.
If you wish to unsubscribe from our mailing lists you can do so at any time by responding to the email you receive or contacting us directly at firstname.lastname@example.org
How we protect your information
We take every precaution to protect your information. All personal data stored by Some Voices Ltd is kept in a secure environment that only employees of Some Voices Ltd are granted access to – the minimum of which they will need in order to perform that specific job.
Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.
Our website www.somevoices.co.uk contains a links to third-party websites, such as ticketing platforms, not owned by us. If you click on a third-party link, you will automatically be taken away from the Some Voices Ltd website. When you access a third-party website, please understand that we don’t control its content and are not responsible for its privacy practices.
Access rights to your personal data
Under the Data Protection Act 1998 and most recently the new EU laws under GDPR, we must provide you with a readable copy of all personal data held about you within 40 days of receiving your written request for access. In this case, you’ll need to provide us with proof of identity such as a copy of your passport, driving license, or a current bill.
It’s in the interest of both you and Some Voices to store and process accurate information. At your request or on our own initiative, we will replenish, rectify or erase any incomplete, inaccurate or outdated personal data.
Please contact us to update or request access to your personal data at the following address or email address:
Address: Some Voices Ltd
Block K Unit 406
Tower Bridge Business Complex 100 Clements Road
London, SE16 4DG
Surveys and Promotions
Every now and again we may conduct surveys and promotions. Participation in anything like this is entirely voluntary and you always have a choice whether or not to disclose any information which might be required or asked for. We may also ask you whether you would like to receive promotional emails from us about our other services but you are under no obligation to accept this contact from us.
Improving our website – Cookies
Web statistics about visits to our site are collected automatically. This information helps us understand browsing preferences so that we can improve our website accordingly. These statistics are anonymised and do not contain personal data and they also cannot be traced back to you as an individual.
Cookies are designed to allow the website to recognise its users on subsequent visits, or to authorise other designated websites to recognise these users for a particular purpose.
Cookies do a lot of different jobs which make your experience of the Internet much smoother and more interactive. They remember your preferences on websites visited often, they remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently.
When you email us please remember that the content of your email is not secure and could be intercepted. Please keep the amount of confidential or personal information to a minimum and we will do likewise when replying.
Some Voices Ltd reserves the right to change, modify or withdraw access to this site, or the content of these pages at any time without prior notice.